Welcome to DMK Designs

Customer Service

Shipping & Delivery

Shipping charges are $7.95 - free shipping for orders $80 and over*  Orders to Australia and Taiwan are excluded.

Viewing Orders

To view the orders you have with DMK . please click on the: “



Privacy & Security


I. GENERAL BROWSING:

DMK-Designs.com may gather navigational information about page visits within our website. The information helps us better understand our customers' preferences and improve upon online shopping experience. The more we know our clients’ preferences, the better we can provide and offer the features, services and products that will cater to those needs. In the process of gathering navigational information, ONLY non-personally identifiable information such as domain type, browser version, service provider, and IP address, etc., may be collected.

We are a responsible company. Even though we use disclaimers, we cannot prohibit minors from visiting our website. Due to the nature of this website, especially the “Risqué Page,” we are assuming that visitors that browse through our website are at least 18 years of age or older, when applicable. The “RISQUÉ-ADULT” tab opens with a “disclaimer page” before Users can access the more sexy and revealing lingerie. The disclaimer page gives Users the option to leave the page/site or “enter” to continue browsing.

II. COLLECTION, USE, AND DISCLOSURE OF PERSONAL INFORMATION:

We collect electronic information you provide us such as name, address, e-mail address, recipient's physical or e-mail address, telephone number, and credit card number when you open or update an account, shop online, and purchase or send a gift certificate. These information are used to enable delivery of ordered merchandise, fulfill specific requests, contact you and/or the recipient(s) when necessary, verify information, respond to your inquiries, and to provide services and information about our products.

NOTE: All customer information in our database is used solely by our company. We will NOT provide or share any customer information to other companies.

If you are visiting Dmk-designs.com from outside of the United States, your orders placed through us will be accepted and fully processed and shipped from Altadena, California, USA. All information you provide us will be securely maintained in our web servers and/or internal systems located within the U.S., and protected as noted in this Privacy and Security Policy. 

We may disclose specific information about you (if necessary) based upon our good faith belief that it is necessary to conform and/or comply with the law or is necessary to protect other Users of our website or the public. 

III. UTILIZATION OF COOKIES:

DMK Designs.com uses a browser feature known as a cookie, which is saved on your computer hard drive. Cookies allow us to be more responsive to your needs by delivering a better and more personalized experience to you. Cookies are also used to help keep track of your page/item clicks while browsing our website, how many items you put into your shopping bag, and if you have previously visited Dmk-designs.com, etc. 

We also use cookies and online technology which are typically stored in e-mails to help us confirm your receipt of, and response to, our e-mail. If you register or purchase product through us, navigational information from previous browsing visits may be associated with the personal information you provide. Your personal information will remain confidential and will NOT be shared with other companies.

IV. LINKS:

For your convenience, our website may contain links to other sites. Dmk-designs.com is NOT responsible for the privacy practices and/or content of such websites nor the privacy practices of websites that link to Dmk-designs.com, with or without our consent.

V. SHIPPING AND HANDLING:

We will ship your merchandise discreetly to protect your privacy. Please refer to the “Shipping” tab on the navigational bar for detailed information about shipping and handling.

VI. E-MAIL:

DMK Designs.com allows you to receive exclusive information about special offers, new products, and more. While paying for your purchase(s) online, you may check-off the box option during the check-out process if you prefer to be added to our e-mail list or simply send us an e-mail request to Diane@DMK-Designs.com. If at any time you would like to stop future delivery of our e-mail, please send us an e-mail request with the SUBJECT: Remove From E-Mail List.

VII. APPLICABILITY OF PRIVACY AND SECURITY STATEMENT:

This Privacy and Security Policy applies to all information collected online at Dmk-designs.com and its affiliates. 

VIII. QUESTIONS/CHANGES IN POLICY:

If you have any questions or concerns regarding our Privacy and Security Policy, please feel free to contact us (click the Contact Us tab at the bottom navigational bar.) An "update note" will be shown at the end of the policy to reflect the latest date of revision.

IX. SECURITY STATEMENT: 

DMK Designs.com uses safe and highly secured website maintenance and payment processing systems for your protection. Our website enforces stringent security measures, utilizing 128 bit SSL environment which is one of the fastest, safest, and simplest method for secure payment processing and personal information integrity. In addition, Dmk-designs.com is also protected by built-in Yahoo Small Business security measures. This means your online purchases should be processed and maintained through very secured connection. 

It is our policy NOT to send credit card information via e-mail, or ask for your online Password, etc. We recommend that you apply the same practice in all of your online activities. While we implement the above security measures in this site, please be advised that 100% security is not always possible.


Returns & Replacements

DUE TO THE NATURE OF OUR PRODUCTS AND SPECIFIC STATE LAWS, AS WELL AS YOUR PROTECTION, WE MAY NOT UNDER ANY CIRCUMSTANCES, ACCEPT RETURNED ITEMS (FOR EXCHANGE OR REFUND) THAT HAVE BEEN OPENED, ALREADY BEEN WORN OR OBVIOUSLY TRIED ON/USED.  REFUNDS WILL ONLY BE ACCEPTED FOR MANUFACTURING DEFECTS.  WE APPRECIATE YOUR COOPERATION AND UNDERSTANDING.  FOR CREDIT, EXCHANGE OR REFUND, PRODUCT MUST BE RETURNED TO DMK WITHIN 15 DAYS OF BEING SHIPPED TO YOU. WE RECOMMEND SHIPPING VIA INSURED AND PREPAID US MAIL OR INSURED PREPAID COURIER, WITH TRACKING.  ONLY THE PURCHASE PRICE AND APPLICABLE TAXES WILL BE CREDITED OR REFUNDED. SHIPPING FEES WILL NOT BE CREDITED OR REFUNDED.

AN RGA NUMBER (RETURNED GOODS AUTHORIZATION) IS REQUIRED FOR RETURNS.  GO TO “CONTACT US” TO REQUEST AN RGA NUMBER PRIOR TO SHIPPING ANY RETURNS.  

SEND RETURNS TO:  DMK DESIGNS, INC., 2450 N. LAKE AVE.  STE. 119, ALTADENA, CA 91001

 



Payment, Pricing & Promotions

*Gift Certificates are redeemable only in Merchandise.  Shipping and handling charges are excluded.

*Free shipping applies to all orders over $80 with the exclusion of the following countries:  Australia and Taiwan.

Updating Account Information

account information can be updated from the My Account Page
 

Waistband Size Chart
 
S............ 28” - 30”
M........... 31” – 33”
L............ 34” – 37”
XL......... 38” – 41”